Shipping and Returns
Shipping Most of our items ship via Fed Ex Ground or Fed Ex Home Delivery. Everything generally ships within 1 working day, unless noted otherwise. If you would like to find the shipping cost before entering an order, you can put the item/s in your shopping cart. Go to the Shopping Cart and enter your Address with Zip Code and the various shipping methods with corresponding shipping costs will show. You can add, delete or change the items in the cart and the shipping total will change correspondingly. You don't have to enter any credit card information to determine shipping cost.
Our shipping prices on the website are only for the 48 contiguous 48 states. Shipments to HI and AK are not included. We would be glad to quote you the shipping rates to either state at your request.
Returns & Guarantee We offer a 30 day money back guarantee on all of our non-custom products. However, there is a 10% restocking charge unless there is a structural defect or damage, or a shipping error. Also, we pay for the shpping back from you to us but the customer is repsponsible for the original shipping cost of the item or items. Our credit will include the cost of the returned item/s minus 10%. Call us at 1-888-866-9826 or email us at sales@seanjames.com with questions or problems. We issue a pick up to your location for any returned items. Returns without previous authorization will not be accepted.
Our shipping prices on the website are only for the 48 contiguous 48 states. Shipments to HI and AK are not included. We would be glad to quote you the shipping rates to either state at your request.
Returns & Guarantee We offer a 30 day money back guarantee on all of our non-custom products. However, there is a 10% restocking charge unless there is a structural defect or damage, or a shipping error. Also, we pay for the shpping back from you to us but the customer is repsponsible for the original shipping cost of the item or items. Our credit will include the cost of the returned item/s minus 10%. Call us at 1-888-866-9826 or email us at sales@seanjames.com with questions or problems. We issue a pick up to your location for any returned items. Returns without previous authorization will not be accepted.