Phone: 888-866-9826 (9-6 EST, Mon Thru Fri)

Customer Service

Garment Rack Lifetime No Overload Guarantee

We are proud to stand behind all of the products we sell. We have been selling commercial grade garment racks over the Internet since 1998. To our knowledge no other company selling garment racks offers any type of no overload guarantee. From leather coats to wedding gowns, our all steel, industrial grade racks will hold any type of garment you can fit on a hanger.

Guarantee If you use our racks within the stated weight limits under normal use conditions for clothing and the rack bends, sags, breaks or falls, we will replace the rack or send a suitable replacement part with no expense to you.

We may ask that you return the defective part (at our expense) or provide photographic evidence of the defect through email. Also, we would love it if you could provide us with the original invoice number, but will make every effort to look up your order if that information is lost.

Sean James Enterprises
dba Garment Racks Etc
3245 Peachtree Pkwy, Suite D-202
Suwanee, GA 30024
Phone: 1-888-866-9826
Fax: 1-888-808-9046

Please contact us by email or phone if you have any questions or problems. We try to answer all email inquiries within 1 working day. We also offer some limited customization with our USA Made racks. Let us know if you have a specific size or configuration need that is not shown on the website.

Shipping Most of our items ship via Fed Ex Ground or Fed Ex Home Delivery. Everything generally ships within 1 working day, unless noted otherwise. If you would like to find the shipping cost before entering an order, you can put the item/s in your shopping cart. Click on the shopping cart to see the shipping module. Enter your Zip Code and the shipping cost will show. You can add, delete or change the items in the cart and the shipping total will change correspondingly. You don't have to enter any credit card information to determine shipping cost.

Our shipping prices on the website are only for the 48 contiguous 48 states. Shipments to HI and AK are not included. We would be glad to quote you the shipping rates to either state at your request.